A LIFETIME SERVICE contract can begin at any point during the lifetime of your lifting equipment. We will tailor a blend of our service offerings, designed to suit your operations. Your service contract will always meet your operational needs.

If your primary business is not lifting related, you may need a full fleet management service. If you have on-site engineers that can handle day-to-day maintenance, then you may only need a Parts and Inspection contract.

A LIFETIME SERVICE contract is the low-cost and manageable way to afford the service and maintenance your lifting equipment needs. You are also guaranteed genuine parts, oils and lubricants and the skills of a factory-trained engineer.

Our West and Central African network of service hubs is ever expanding. You can be assured that we have parts and engineers on the ground, where you need them throughout the region.

GET

• The benefit of knowing the costs up front
• Guaranteed workmanship for the term of the contract

OTHER BENEFITS

• Discounted labour costs
• Discount on genuine parts used (with LIFETIME SERVICE)
• Discounted pricing on all oils and lubricants used
• Priority scheduling on emergency call-outs

Our factory-trained crane engineers regularly service your lifting equipment. Services are done according to the hours-based intervals and specifications of the crane or lifting machinery manufacturer. We do this using genuine parts, genuine filters, approved lubricants and oils.

Additionally, we check the main functions of the lifting machine and provide you with a service report. LIFETIME SERVICE is essential to protect your lifting equipment during the manufacturer’s warranty period.

Ideal for customers who want peace-of-mind, but who are comfortable servicing their cranes or lifting equipment themselves. This package also suits customers who are situated in remote locations. We schedule our experienced crane inspectors to visit your site, for all necessary inspections and certifications.

We will conduct a detailed check of the major components of your lifting equipment then issue a comprehensive condition report. Included is also a safety, servicing and parts recommendation.

Turn machine data into useful information with diagnostic services and asset monitoring for compatible equipment. Through Konecranes TRUCONNECT and Terberg Connect, we help you track fleet usage, performance and maintenance needs. Depending on the equipment and system fitted, information can include operating hours, fault codes, location, fuel consumption or battery status.

Some cranes and lifting equipment also record machine movements, operator interventions and safety incidents, helping you understand how your equipment has been used. Our diagnostic engineers inspect the equipment, retrieve the available data and present their findings in a simple, easy-to-read report.

These insights support proactive maintenance, faster fault diagnosis and more efficient fleet management, helping you reduce maintenance costs and downtime and keep your equipment ready for work.

For customers who simply require a genuine parts solution specific to their lifting needs. This package offers genuine parts within a supply and pricing agreement. Our crane parts warehouses in West and Central Africa stock standard line items for quick delivery throughout the region.

Through our UK parts head office we can supply directly from the lifting manufacturers’ stocks to your chosen destination.

We also offer a contract-based solution that allows managers and companies to outsource the technical supervision, day-to-day management and maintenance planning of their lifting equipment fleets. We will work alongside your existing crane and technical teams to create a bespoke lifting fleet management solution that suits your business.

You can also combine this option with LIFETIME SERVICE to provide a 100% outsourced solution.