Pasico Takoradi who provide mobile crane support across West Africa are currently trialling a dedicated WhatsApp line for new and existing customers to make swift contact with our service team for Manitowoc, Grove and Manitou products.
WhatsApp US ON +233 (0) 544 913 985
The company recognises that the way some customers want to communicate with us is changing, as we noticed that many customers prefer to bypass our service admin team and go direct to technicians working in the field. By initiating a centralised WhatsApp account we are able to maintain a record of the customers original request. Customers can be assured that the line is manned by first line technical assistance, exactly as you would get over the phone. It's now also really easy to send photos of the machine. Once it is clear a technician is required, it can be scheduled straight away avoiding untimely delays by routing service requests back to the service office.
For customers who continue to want to contact us by more traditional means our contact details remain:
Tel: +233 (0)312 026 786
Fax: +233 (0)312 026 784
Longshore Close, Takoradi, Ghana
GPS Code: WS-349-8173